Shipping & Returns
Shipping
Every item is made just for you by our print-on-demand partners. Production takes 2–7 business days, then delivery is 3–8 business days in the US (7–20 business days internationally). You'll get tracking by email as soon as your order ships. Ordering multiple items? They may arrive separately, since different products ship from different facilities. Shipping cost is calculated at checkout based on size, weight, and destination.
Returns & Exchanges
Because everything we make is custom printed, we can't accept returns for size, color, or change-of-heart reasons. But if your order arrives damaged, defective, or just plain wrong, we want to make it right — email us at info@therabbitrabbitstore.com within 30 days of delivery with a photo of the issue, and we'll sort out a replacement or refund, no hassle.
Questions?
We're a small, pet-obsessed team and we read every email. Reach us anytime at info@therabbitrabbitstore.com.